Data integrity and security

Data Integrity and Security

We take steps to ensure that data is accurate, complete and up to date, and we regularly run checks to review our data. If you wish to correct any inaccuracies in your data, please email [email protected]. We regularly review email and paper correspondence and minimise our storage through archiving and destruction of out of date materials.

Data retention

We will store your personal data in our database system(s) for a maximum of one year after City of Culture ends, anonymised information for monitoring and evaluation purposes until the end of 2024, and financial information in our office systems (paper and electronic) for six years plus the current tax year. At that point your data will be suppressed, no longer processed, and you will cease to receive communications from us, unless:

  • We must keep it to comply with applicable laws or evidence compliance with such applicable laws
  • There is an outstanding issue, claim or dispute requiring us to keep such information until resolution
  • The information must be kept for our legitimate business interests, such as fraud prevention and enhancing users’ safety and security