Access

Booking tickets

Coventry City of Culture Trust produced programme:

Access tickets can be booked

If a customer requires a personal assistant/essential companion ticket(s) they can request this by email on [email protected], by phone on 07842 312886, or in person at Assembly Festival Garden.



Review of Access Ticketing Processes

Peace Poem at University of Warwick

Peace Poem at University of Warwick

Accessible Performances Icons

Touch Tours, Relaxed Performances, Audio Description,
Captioning. BSL Interpretation


W will provide BSL interpreted, audio description, captioned and relaxed performances where possible.

Where these are available, they will be detailed on the individual events page on this site in both text and using our accessible performance images.

What's On: Accessible Performances

Machine Memoirs: Space

Discover the Reel Store’s first major exhibition, Machine Memoirs: Space, by internationally acclaimed artist Refik Anadol.

Whether you have an interest in cutting-edge technology, are looking to have fun with the family, or want to grab the most aesthetic pictures in the UK – this is a multi-sensory experience not-to-be-missed.

The Tides Within Us

Leading art collective Marshmallow Laser Feast take visitors beyond the limits of our senses with a five-screen, real-time interactive installation, The Tides Within Us.

The interactive artwork investigates the flow of oxygen through the human body, connecting us through breath to the rhythms that underpin life on earth.

 

Event Information

We endeavour to share access information and information regarding the content of the shows, including timings, interactivity and trigger warnings, on the events individual webpages. Access information is provided at the bottom of each event page.

If you wish to find out more about any performance please email [email protected]

Additional Support and Access Services

You can discuss any access requirements or the accessibility of any events via email at [email protected], by phone on 07842 312886 or speak to a member of the team at the Coventry 2021 shop.

Additional supports could include, but is not limited to:

  • Familiarisation or touch tour of the venue in advance
  • Early arrival to the venue and/or option to skip any queues
  • Seating provision at standing or walking events
  • Ear defenders

Larger events will be supported by Access Stewards, who will wear green high-vis jackets, who are a first point of call for anyone who requires assistance at our events.

Feedback From Our Previous Events

In November 2021, Rinkoo Barpaga led a BSL tour guide of the House is a Feeling exhibition space that uses film, lighting and dry ice to recreate and comment on rave culture.

Here from some of the participants below:

“Thank you for an inclusive area to welcome those with additional needs, it made the night even more enjoyable and helped us to feel included. The show was so wonderful and full of hope. I am proud to be a Coventrian.”

“I thought that Wednesday’s viewing area was “the best seats in the house”. We were able to see (and hear!) the whole event unobstructed; all while seated. This meant that I was able to enjoy the entire event without either having to seek out somewhere to rest or to leave early.”

About the Event

Recourses for Arts and Cultural Organisers

Access Coventry is designed to help you up-skill and increase your understanding of the experiences or access requirements of audiences.

The 10-week programme culminated in us collaborating to create a Manifesto for Access which is the first step on our journey of making Coventry a more accessible place to experience culture.

A recording from each online talk can be viewed below:

View the Programme

Is there anything else we can do?

Please do get in touch if there is anything else that could improve your experience of The Reel Store and Assembly Festival Garden.

You can speak to us at [email protected], via phone 07842 312886 or speak to a member of the team at The Reel Store. 

Making the most of our website

Our website incorporates UserWay’s Accessibility Widget. This widget can always be found at the bottom right hand side of every page of our website. This is a free, optional choice for all visitors to our website to use if they wish.

The widget offers a broad selection of functions that you can mix and match to meet your individual accessibility needs.

Each of the functions below can be turned on or off and most can be set to your requirements. 

The UserWay widget includes optional settings for:

  • Getting around the website with options for keyboard navigation, screen reading and a large cursor option. 

  • Reading options including increasing the text size, changing fonts/typefaces, highlighting links, text spacing and tooltips to show alternative text and aria labels.

  • You can tailor the presentation of the webpages you visit by toggling the light and dark mode options to adjust contrast themes, colour inversion and the option to stop animations.

  • There is also a reading guide for users who are visually impaired, those who live with a cognitive disability, and those who experience Presbyopia (near-vision impairment).
UserWay's Accessible Widget

UserWay's Accessible Widget