Access

Booking tickets

Coventry City of Culture Trust produced programme:

Access tickets can be booked

If a customer requires a personal assistant/essential companion ticket(s) they can request this by email on [email protected]2021.co.uk, by phone on 07842 312886, or in person at the Coventry 2021 Shop.

City of Culture events no longer require disabled customers to register for an Access Card to book access tickets.

Read more in our review of access ticketing processes.

Belgrade Theatre and Warwick Arts Centre

Access customers are advised to book directly with the venue.

Both venues have more information about their access provision on their respective website:

Belgrade Theatre

Warwick Arts Centre

Peace Poem at University of Warwick

Peace Poem at University of Warwick

Accessible Performances

City of Culture events programme will provide BSL interpreted, audio description, captioned and relaxed performances where possible. Where these are available, they will be detailed on the individual events page on this site in both text and using the below accessible performance images.

Event Information

We endeavour to share access information and information regarding the content of the shows, including timings, interactivity and trigger warnings, on the events individual webpages. Access information is provided at the bottom of each event page.

If you wish to find out more about any performance please email [email protected]

Additional Support and Access Services

You can discuss any access requirements or the accessibility of any events via email at [email protected], by phone on 07842 312886 or speak to a member of the team at the Coventry 2021 shop.

Additional supports could include, but is not limited to:

  • Familiarisation or touch tour of the venue in advance
  • Early arrival to the venue and/or option to skip any queues
  • Seating provision at standing or walking events
  • Ear defenders

Larger events will be supported by Access Stewards, who will wear green high-vis jackets, who are a first point of call for anyone who requires assistance at our events.

Is there anything else we can do?

Please do get in touch if there is anything else that could improve your experience of the City of Culture events programme. You can speak to us at [email protected], via phone 07842 312886 or speak to a member of the team at the City of Culture shop.

Making the most of our website

Our website incorporates UserWay’s Accessibility Widget. This widget can always be found at the bottom right hand side of every page of our website. This is a free, optional choice for all visitors to our website to use if they wish.

The widget offers a broad selection of functions that you can mix and match to meet your individual accessibility needs.

Each of the functions below can be turned on or off and most can be set to your requirements. 

The UserWay widget includes optional settings for:

  • Getting around the website with options for keyboard navigation, screen reading and a large cursor option. 

  • Reading options including increasing the text size, changing fonts/typefaces, highlighting links, text spacing and tooltips to show alternative text and aria labels.

  • You can tailor the presentation of the webpages you visit by toggling the light and dark mode options to adjust contrast themes, colour inversion and the option to stop animations.

  • There is also a reading guide for users who are visually impaired, those who live with a cognitive disability, and those who experience Presbyopia (near-vision impairment).
UserWay's Accessible Widget

UserWay's Accessible Widget