Contact Us


Tickets can be booked online

By telephone 0344 581 4950

or in the Coventry 2021 Shop:
31-35 Hertford Street
(Open Mon-Fri 10am-6pm, Sun 11am-5pm)

See What's On for full listings.

(Open Mon-Fri 9am-5pm, national rate number included in most call packages)*

If you have a query about a ticket booking already placed please use this form

* Please note The Ticket Factory are experiencing high call volumes so it may take longer to answer your call. We apologise for any inconvenience and thank you for your patience.



Disabled customers can book online, by telephone or in the Coventry 2021 Shop, once registered with Access Card. 0800 640 5001 (Open Mon-Fri 9am-5pm, freephone number)
[email protected] 


For general schools enquiries [email protected]
To book tickets for schools 0800 358 0058 (Open Mon-Fri 9am-5pm)


If you would like to get in touch via post you can reach us at: 

Coventry City of Culture Trust c/o
The Herbert Art Gallery & Museum
Jordan Well

Press Enquiries

For all media enquiries please contact [email protected]

Partnership Enquiries

The Coventry City of Culture Trust is now seeking new partners to collaborate at a regional and strategic level to deliver lasting change for the city.

To find out more, or to discuss a partnership that can be tailored to the needs of your organisations, please contact [email protected]


To comment on your experiences whilst at Coventry UK City of Culture 2021 events including complaints please contact [email protected]

Visit our feedback page to respond to specific events.

General Enquiries

For general office enquiries:
02476 998 221 (Open Mon-Fri 9am-5.30pm)
[email protected]

About the Trust

The Coventry City of Culture Trust is a registered charity no: 1165639. Registered as a company limited by guarantee in England no: 9808960. Registered address The Herbert Art Gallery & Museum, Jordan Well, Coventry, CV1 5QP

Lady Godiva Statue. Image by Garry Jones Photography

Lady Godiva Statue. Image by Garry Jones Photography